How much does WJewel cost?
As low as $159 a month when paid annually, or $179 a month paid month to month. There is no setup or start-up fee and no long-term contract. Contact us for pricing details — call (646) 578-8300.
As low as
$159/mo
when paid annually
or $179/month paid month to month
No setup or start-up fee. No long-term contract. Contact us for pricing details — call (646) 578-8300.
Included with Every Subscription
- No setup or start-up fee
- Setup & data migration from your old system
- Unlimited training
- Unlimited support — phone & email, 365 days a year
- All software updates
- No long-term contract
Jewelry POS Features
Everything below runs in one system. Features marked have a short explanation — hover over or tap the feature to read it.
Point of Sale & Checkout
- Point of sale (POS)
- Integrated payment processing
- NewText or email a customer a secure payment link, and they pay by credit card from their phone — no reading card numbers over the phone.
- Optional — turn it on if you want it. WJewel can download the gold price of the day from the web and price items from it, so your prices follow the metal market without re-pricing by hand. Leave it off and your prices stay exactly as you set them.
- Layaway
- Special orders & custom orders
- Trade-ins
- Buy gold from customers at the day’s gold, silver, platinum and palladium prices, with your payout rates, and pay by cash, check, store credit or trade-in. California stores can report purchases to CAPSS. See gold buying software.
- Quotes & wishlists
- Bridal registry
- Scan a customer’s driver license to fill in their name and address instead of typing them.
- Video: Pawn shop loansPawn loans with printed pawn tickets, pickups, prepayments, extensions and defaults, each posted to your general ledger. See pawn shop software.
Inventory
- Watches get their own tab: brand, model, reference and serial number, box and papers, case, dial, movement and bracelet. See watch store software.
- Every piece gets its own number, cost and history, so you know exactly which ring was sold, returned or sent out — not just how many you have.
- Product catalog
- NewDownload Stuller’s products, diamonds, lab-grown diamonds and gemstones into WJewel with your own Stuller login. On a style you buy from Stuller, one button looks up its Stuller SKU and fills in the description, cost, retail price, metal weight and pictures — you tick which ones to copy.
- Tagging & imaging
- NewUse your phone’s camera as a barcode scanner to build invoices, memos and more — no handheld scanner needed.
- Tag pieces with RFID and count a whole case with a handheld reader. A full-store count that takes days with barcodes takes minutes.
- Shows how long each piece has been in stock, so slow movers get marked down, returned or remade before they tie up more cash.
- Keeps consigned pieces separate from the stock you own — what came in, what sold, and what you owe the consignor. Add Quick Consignment takes in a piece from a walk-in seller on one short screen. See consignment software.
- Multi-store inventory transfers
- Import from Excel in any format
Repairs, Custom Work & Appraisals
- Repair orders
- Repair & custom work tracking
- NewVideo: Self check-in tabletA tablet at your counter where customers check themselves in. When they drop off a repair, they fill in or correct their own contact details while you write up the job, then review the repair — price, discount, deposit and balance due — and sign with a finger. The signature is filed with the repair order and prints on the full-page claim. The tablet shows only the check-in screen, never the rest of WJewel, and runs in any tablet’s web browser.
- Records what each repair actually cost you — bench labor, parts, outside work — next to what you charged, so you can see which jobs make money.
- The Geller Blue Book repair and custom-work price guide, right inside the POS, so quotes start from industry-standard prices.
- Appraisals
- Sell a Jewelers Mutual (JM) plan or your own store warranty with the sale, and keep it on the customer’s record.
Customers & Marketing
- CRM (customer relationship management)
- NewVideo: Customer portalYour customers check their statement, open layaways, repairs and special orders, and make payments — any time, from any device. Wholesale accounts see their orders, statements, open invoices and repairs, and pay online.
- Customer purchase tracking
- Birthdays, anniversaries & other occasions
- Reminders
- Prospects & potential customers
- Integrated email
- Integrated texting & SMS
- Loyalty program
- Referral points (customers refer via the app)
- Connects WJewel to Podium, the customer messaging and online reviews platform.
- Salesforce integration
AI & Forecasting
- NewType a question about your store in plain English — “what hasn’t sold in over a year?” — and get the answer from your live data in seconds, with no report to build. It reads only your own store’s records and honors each user’s permissions.
- NewProjects what is likely to sell — by style, category or vendor — from your own sales history, and shows how many of each style to order, so reorders and seasonal buys are planned on real numbers instead of memory. Open the forecasting screen, or just ask Ask AI.
- AI drafts a product description for each style, so you are not writing catalog copy from scratch.
- Appraisals with AI-generated context
Accounting & Tax
- Accounting & general ledger
- Accounts payable
- Vendor purchase orders
- Banking & checkbook reconciliation
- NewDownload your transactions directly from your bank and reconcile them in WJewel — no retyping statements.
- Automatic interest on past-due accounts
- Luxury tax
- QuickBooks integration
- TaxJar integration
- Avalara integration
Online Sales & Wholesale
- Shopify integration
- Your custom website integration
- NewLets your website, CRM or other software work with WJewel directly — add new customers, look up inventory, and more.
- Wholesale module
- Send pieces out on memo — on approval — and track each one until it is bought or returned.
- A preliminary invoice you send before the sale is final, for approval or prepayment before the goods ship.
Team & Access
- Permissions set per user
- Employee hours tracking
- Salesman commission
- NewSend customer statements, email inventory reports and run other routine jobs automatically, on the schedule you set.
- NewThe web version runs in Chrome, Safari and other popular browsers on PC, Mac, iPad, iPhone, and Android phones and tablets — nothing to install.
Need a Custom Plan?
More locations, a particular integration, or custom programming — tell us what your store needs and we will tailor a package to suit it.
We also offer one-time purchase plans upon request.
Ready to see WJewel in your store?
Start Your 30-Day Free Trial Book a Demo View DemoOr call (646) 578-8300 · Mon–Fri 9am–6pm ET
How WJewel Pricing Compares
| Decision Factor | WJewel | Jewel360 | The Edge | Lightspeed † | Shopify POS † |
|---|---|---|---|---|---|
| Jewelry-specific features (memo, repairs, custom orders, RFID) | All included | Add-ons or paid tiers | Add-ons or paid tiers | Not built for jewelry | Not built for jewelry |
| Support responsiveness | 365-day phone & email | Business hours, tier-based | Business hours, tier-based | Varies by plan | Varies by plan |
| Ease of use & training | Live in 1 day, unlimited training | Days to weeks, paid training | Days to weeks, paid training | Self-serve setup | Self-serve setup |
| Migration help from your old POS | Included — we do the work | Limited / extra cost | Limited / extra cost | Self-serve or partner-led | Self-serve or partner-led |
| Long-term contracts | None — cancel any time | Annual contracts common | Annual contracts common | Annual plans discounted | Annual plans discounted |
| Risk-free trial | 30-day free trial | Demo only | Demo only | Free trial available | Free trial available |
| Custom programming on request | Yes, reasonably priced — plus the WJewel API | Limited | Limited | Via apps / API | Via apps / API |
| Years building jewelry software | Since 1987 | Newer entrant | Since 1990s | General retail POS | General retail POS |
Jewelry-specific features (memo, repairs, custom orders, RFID)
WJewel All included
Jewel360 Add-ons or paid tiers
The Edge Add-ons or paid tiers
Lightspeed † Not built for jewelry
Shopify POS † Not built for jewelry
Support responsiveness
WJewel 365-day phone & email
Jewel360 Business hours, tier-based
The Edge Business hours, tier-based
Lightspeed † Varies by plan
Shopify POS † Varies by plan
Ease of use & training
WJewel Live in 1 day, unlimited training
Jewel360 Days to weeks, paid training
The Edge Days to weeks, paid training
Lightspeed † Self-serve setup
Shopify POS † Self-serve setup
Migration help from your old POS
WJewel Included — we do the work
Jewel360 Limited / extra cost
The Edge Limited / extra cost
Lightspeed † Self-serve or partner-led
Shopify POS † Self-serve or partner-led
Long-term contracts
WJewel None — cancel any time
Jewel360 Annual contracts common
The Edge Annual contracts common
Lightspeed † Annual plans discounted
Shopify POS † Annual plans discounted
Risk-free trial
WJewel 30-day free trial
Jewel360 Demo only
The Edge Demo only
Lightspeed † Free trial available
Shopify POS † Free trial available
Custom programming on request
WJewel Yes, reasonably priced — plus the WJewel API
Jewel360 Limited
The Edge Limited
Lightspeed † Via apps / API
Shopify POS † Via apps / API
Years building jewelry software
WJewel Since 1987
Jewel360 Newer entrant
The Edge Since 1990s
Lightspeed † General retail POS
Shopify POS † General retail POS
† Lightspeed and Shopify POS are general retail platforms, not jewelry-specific applications. They can ring up a sale, but they are not built around memo and consignment, repair and custom-order tracking, appraisals, serialised diamond and gemstone attributes, scrap gold, trade-ins or RFID cycle counts — the workflows a jewelry store runs on every day.
Comparison based on publicly available information as of 2026. Product names and trademarks belong to their respective owners. Entries for Lightspeed and Shopify POS describe the product category rather than any particular plan; we encourage jewelers to verify current features, pricing and terms with each vendor directly.
See the full feature-by-feature jewelry POS comparison › · WJewel vs Jewel360 ›
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Ease of use 4.8 · Customer service 4.9 · Read the reviews
Pricing — Frequently Asked Questions
What's included in the monthly price?
Your WJewel subscription includes the full POS, inventory, CRM, repairs, and reporting suite, plus unlimited training, unlimited support, and all product updates. WJewel also connects to QuickBooks, Shopify, Stuller, EDI trading partners and more — see all integrations.
Is there a long-term contract?
No long-term contract. Pay annually and save (as low as $159 a month), or pay month-to-month (as low as $179 a month) and cancel at any time.
Do you offer a free trial?
Yes. We want you fully comfortable before you commit to using WJewel. Contact us for details.
Is training and support included, or is it extra?
Both are unlimited and included with every subscription. No hour caps, no premium support tiers, no extra invoices. We train live over Zoom, record sessions for your team, and have a library of training videos. Support runs 365 days a year via phone and email.
Are software updates included?
Yes. Software updates and security patches come with your subscription. We release updates regularly — bug fixes, feature enhancements, and new integrations.
What does data migration from my old POS cost?
Basic data migration from common jewelry POS systems (The Edge, Jewelry Shopkeeper, JewelMate, Lightspeed, Business Mind, QuickBooks) is included with onboarding. Complex migrations — heavy repair/memo history, custom-format data, or backend pulls — may be quoted separately. We tell you upfront exactly what's involved.
Can I migrate from Jewel360, The Edge, or another jewelry POS?
Yes. We routinely migrate jewelers off Jewel360, The Edge, Jewelry Shopkeeper, JewelMate, Lightspeed, Business Mind, and QuickBooks POS. We import inventory, customer records, repair history, open transactions, and vendor data. If your current system blocks export, we can often pull data from the backend. Most migrations complete in 1 day to 2 weeks depending on volume.
Can I upgrade or add features later?
Yes. Start with what you need today and add modules (RFID, EDI, e-commerce, multi-store, QuickBooks sync) whenever you need them. No re-onboarding — just turn it on.
What about hardware — is that included?
Hardware is priced separately. We can quote and supply POS terminals, receipt printers, tag printers, barcode scanners, RFID readers, and card processing — or you can source hardware yourself. Either way, we help you pick the right equipment for your store.
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