Read Vendor Invoice (A.I.)
Jewelry store program
Attach the vendor’s PDF, a scan or a phone photo to a bill. A.I. reads it, WJewel checks that it adds up, and the lines are typed in for you to review and save.
See how it works →
Jewelry business software · Since 1987
Run your entire jewelry business from one system.
Point of sale, inventory, repairs, custom orders, customers, accounting and built-in A.I., built specifically for jewelry stores and for wholesalers and manufacturers.
- Hundreds of jewelry stores run on WJewel
- Support 365 days a year
- We move your data for you
- Rated 4.8 on Capterra
One connected platform
See the screens your staff will actually use.
The counter, the back office, the shop and the customer, in one program. These are real WJewel screens.
Know your stock
Jewelry inventory
Every style with its picture, where it is, what is in stock, on layaway or out on memo, its cost, when it last sold and its price. Print it, or send it to PDF or Excel.
- Serial numbers, metals, stones, tags and RFID
- Vendor memos and transfers between stores
Keep work moving
Repairs & special orders
Take in a repair with the customer’s details, a photo of the item, the work, the promised date and a deposit. Then track the job bag from the store to the shop and back to pickup.
- Special orders and pickup
- A self check-in tablet where customers sign for their repair
At the counter
Sales, appraisals & layaways
Sales, returns, exchanges, gift cards, layaways, store credit and customer accounts. Appraisals start from the style, with an A.I.-written description of the piece that you read and edit before you save.
- Text-to-pay links: the customer pays by credit card from their phone
- Quotes, memos and wish lists
Know your customers
CRM & customer portal
Customer history and linked family accounts. Your customers sign in to see their balance, layaways, special orders, repairs and appraisals, and pay online, without calling the store.
- Wholesale accounts see orders, statements and open invoices
- Occasions, follow-up lists and mass text messages
For manufacturers
Job bags & production
Give job bags out to casting, setting and polishing and take them back in, with the quantity and weight each way and the loss on every job. Casting is priced by weight from the day’s metal price.
- Customer and vendor memos, purchase orders and invoices
- Full accounting, with transactions downloaded from your bank
Ask AI · jewelry stores and wholesalers
Ask your business a question. Get the answer from your own numbers.
Type it the way you would say it out loud. Ask AI answers from your live sales, inventory, customer and vendor data, and shows the rows behind the answer.
What happened on this screen
- A follow-up question After asking how many of a style had sold:
break it down by the year and show me $ amount of sales and profit
. - The answer, with the data Quantity, sales and profit for every year, in a table that opens in its own window.
- What it noticed without being asked One year looked unusually high and might hold misdated transactions worth checking. Another showed a small loss, likely an item sold below cost. Profit had been trending up for five years.
Questions jewelers ask it
- What hasn’t sold in over a year?
- How did last month compare to the same month last year?
- Who are my top 20 customers this year, and which haven’t bought in six months?
- Which vendor gives me the best margin?
- What does account 214 reorder every quarter?
Ask AI only reads. It never changes your books, sees only your own records and follows the user permissions you have already set.
More A.I. at work in WJewel
A.I. Model Photo
Jewelry store program
Turn a style’s product picture into a realistic photo of the piece being worn, for your website and social media, without a photo shoot.
Watch the 1-minute video →Demand Forecasting
Retail and wholesale
See what is likely to sell, by style, category or vendor, from your own sales history, and how many of each style to order.
Explore forecasting →
Two programs, one company
Made for the details generic systems miss.
A jewelry store and a jewelry manufacturer do different work. WJewel has a program for each.
For jewelry stores
Jewelry store software
- One store or many, with inventory you can see and move between stores
- Consignments, scrap gold buying, pawn loans, watches and special orders
- Repairs, special orders, layaways and appraisals at the counter
- Your phone as a barcode scanner on the sales floor
For wholesalers & manufacturers
Wholesale & manufacturing software
- Jewelry, diamond and color stone inventory, with certs and RapNet
- Customer and vendor memos, purchase orders, invoices and consignments
- Casting priced by weight, and job bags tracked through the shop
- Accounting, shipping labels and your website, connected
Moving from another system
Switching jewelry software doesn’t have to be difficult.
The worry is rarely the new software. It is years of inventory, customer history and open layaways in the old one. Our team does the move for you.
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We look at what you have
A live demo with your own questions, and a review of your current data together: what carries over, what needs cleaning and what is better left behind.
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We move your data
Inventory, customers, vendors, open layaways and repair history, from The Edge, Jewelry Shopkeeper, JewelMate, Lightspeed, Business Mind, QuickBooks and others. We take CSV, Excel, VFP and SQL backups and QuickBooks exports, and our team handles the mapping, so nothing is re-entered by hand.
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We set you up
Your account, tag and receipt layouts and hardware, set up for the way your store or office works.
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You go live, trained
Up and running in 1 business day with no data to import, or up to 7 business days when we import it. Training is unlimited, and support is there 365 days a year.
Setting up, in their words
★★★★★
“We have been in the jewelry industry for over 25 years, and tried 2 other software packages before switching to this software. Ease of use and customer support are amazing, Software was designed by people who know the jewelry industry inside out, we did not have to adapt to the software, the software adapted to our needs.”
★★★★★
“Professional and quick. Explained the process and I had to do nothing. They took over the system and did all the work.”
- Setup and data migration included
- No long-term contract
- Unlimited training
How to switch jewelry POS systems · Coming from The Edge · Coming from Jewel360
A partner, not just a vendor
Jewelry expertise since 1987. Support when you need it.
WJewel has been built around the jewelry trade for nearly four decades. The team knows the real work behind inventory, memos, repairs, metals, stones and accounting, and can customize the software to the way you work.
- Runs in your browser on PC, Mac, iPad, tablets and phones, with nothing to install
- A New York team that knows the jewelry trade
- Integrates with QuickBooks, Shopify, Stuller and more
- PC
- Mac
- iPad
- Tablets
- PhonesiPhone & Android
The full WJewel program, not a cut-down companion app, on every device you own.
From jewelry businesses
Trusted by jewelers who know the business.
What WJewel customers say.
★★★★★
“WJewel covers everything we need to run our jewelry store in one system — invoicing, repair orders, inventory, scrap gold buying, and full accounting (AP/GL) without needing separate software. … It’s clearly built by people who understand the jewelry trade — things like karat/metal tracking, style-level costing, and repair workflows work the way a real store operates, not like a generic retail POS with jewelry features bolted on.”
★★★★★
“The software has some really nice features to manage memo and consignment in Retail Jewelry. Also, it has nice office automation tools to record recurring APs. Gold purchases are a breeze. … If we have a problem, the developer fixes it. They are happy to make the software do what we need it to do.”
★★★★★
“The Software performs excellent in managing our inventory, customer data base. … They are very quick to respond to any requests to software modifications and hardware conflict resolutions.”
★★★★★
“It is cost-effective, easy to implement and the training of employees was also a smooth process. Customer support is always available and a quick response time. … We can keep track of items down to a very detailed level and track and manage inventory effectively.”
4.8 out of 5 from 73 verified reviews on Capterra
Ease of use 4.8 · Customer service 4.9 · Read the reviews
Just released
New in WJewel
The latest additions to WJewel, for retail jewelers and wholesalers alike.
Shopify Stock, Points and Gift Cards
For jewelry stores: stock counts sent to Shopify every hour, loyalty points and gift cards that work online and in the store, and “in stock at your store” on Google.
Compare Styles Side by Side
For jewelry stores: scan two or three pieces, or set them on the RFID tray, and a tablet shows the customer their pictures and specs side by side. Watch the 1-minute video
Stuller API Integration
Download Stuller’s products, diamonds, lab-grown diamonds and gemstones into WJewel, and fill in a style’s description, cost, retail price, metal weight and pictures straight from its Stuller SKU.
Scheduled Tasks
Send customer statements, email inventory reports and run other routine jobs automatically, on the schedule you set.
Bank Transactions, Downloaded
Download your transactions directly from your bank and reconcile them in WJewel — no retyping statements.
WJewel API
Let your website, CRM or other software work with WJewel directly — add new customers, look up inventory, and more.
We integrate with
Plus Geller Blue Book repair pricing, UPS, and MalcaAmit. See all integrations →
Common questions
Questions jewelers ask before choosing software.
Is WJewel for single stores or chains?
Both. WJewel is used by single-location independent jewelers, regional chains, and multi-location wholesalers and manufacturers. A single store can run WJewel on one register; a chain can run real-time inventory sync across locations, cross-store transfers, store-level pricing and permissions, and consolidated reporting. Scale up modules and locations whenever your business grows.
How long until my staff are comfortable with it?
Most sales associates are confident at the register within a couple of days: checkout, lookup, repair intake and basic customer management. Deeper features such as custom reporting, accounting, memo in/out, RFID audits and multi-store transfers typically take 2–4 weeks of regular use. Training is unlimited, and new hires are trained whenever you bring them on.
Will you help me get the equipment I need?
Yes. We recommend and quote the exact hardware for your store: POS terminals, receipt printers, jewelry tag printers (barcode or RFID), cash drawers, barcode scanners, RFID readers and card processing. You can buy hardware directly from us or source it yourself, whichever you prefer.
Can I see it before deciding?
Yes. Watch the demo video, request a live demo to see WJewel with your own questions, or start the 30-day free trial, for retail or wholesale. A card is required to start the trial, but it is not charged for the first 30 days as long as you cancel before then.
See how WJewel would work in your jewelry business.
Leave your name and number. We’ll show you the features that matter to your business, using your own questions and the way you work today.
Prefer to talk? Call (646) 578-8300 · Make an appointment · 30-day free trialPublished: · Last updated: